Dry-cleaning can reveal faults that have occurred during wear but are not clearly visible beforehand. Often such faults are the customer’s responsibility, making it especially explanations especially difficult. Clarity, tact and care are needed READ MORE
Richard Neale reports on how customers that allow their staff to mistreat and damage linen are proving a severe threat to the profitability of textile rental industry READ MORE
The laundry and textile rental businesses need to develop a long term plan for managing energy consumption to meet industry commitments to a reduced carbon footprint. Richard Neale examines the factors that need to be taken into account READ MORE
Richard Neale of the Laundry Technology Centre suggests ways to approach towel laundering that will produce a good result while avoiding risks and maintaining a cost-effective operation READ MORE
Stuart Boyd becomes President of the Guild of Cleaners & Launderers.